Spero developed the smart city project to provide the requirements of the emergency services and present a clear framework for development and customization of the software.

Spero provided services to smart city as following:

1. Call handling
2. Gather caller and distress information
3. Understand the resource required for mission support
4. Dispatch the Incident to the Responding Unit and Monitor for Closure (Patrol Vehicle / Field Officer)
5. Report Generation and Analysis
6. Records Management